Refund Policy
We want you to be completely satisfied with your purchase. That's why we offer a 7-day return policy on all products. If you're not satisfied for any reason, you can return the item for a full refund.
How to Return a Product
To return a product, please follow these steps:
- Contact us within 7 days of receiving your order.
- Provide your order number and the reason for your return.
- We will issue a return shipping label.
- Pack the product securely and send it back to us using the provided label.
- Once we receive the returned product, we will process your refund within 10 business days.
Exceptions to the Return Policy
The following items are not eligible for return:
- Products that have been used or damaged
- Products that are missing parts or accessories
- Products purchased on sale or clearance
Refunds
Refunds will be issued to the original payment method used for the purchase:
- Credit Card Payments: The refund will be credited back to your card.
- Bank or Local Payment Methods in Pakistan: The refund will be transferred to your account.
Contact Us
If you have any questions about our refund policy, feel free to reach out at support@nimsimtextile.com
Thank you for shopping with Nim Sim!